Frequently Asked Questions

Everything you need to know about your learning journey with PRO EDU.

How do I access my purchased courses?

Once your purchase is complete, you can access your content immediately through the 'My Library' section of your account. All tutorials and assets are available for streaming or download.

Do the tutorials include project files?

Yes, most of our professional tutorials include raw files, PSDs, and additional assets to help you follow along with the instructor and practice your skills.

What is your refund policy for digital products?

Due to the nature of digital downloads, we generally do not offer refunds once a product has been accessed. However, we are committed to your satisfaction and will review technical issues on a case-by-case basis.

Can I watch the videos offline?

Absolutely. You can download our videos for offline viewing through our dedicated desktop and mobile applications, ensuring you can learn anytime, anywhere.

Do you offer certificates of completion?

Yes, upon finishing all lessons within a specific course, you will be issued a digital certificate of completion that you can share on your professional profiles like LinkedIn.

Which payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, and American Express, as well as PayPal and Apple Pay for a secure checkout experience.