Returns & Exchanges

At PRO EDU, we stand behind our educational resources and tools. If you are not completely satisfied with your purchase, you may request a return or exchange within 30 days of acquisition, provided the digital content has not been fully downloaded or accessed.

Return Process

• 1.
  Initiate a Request

  Contact our support team through the help portal with your order number and the reason for your return.

• 2.
  Eligibility Review

  Our team will verify your account activity to ensure the digital assets meet our fair-use return criteria.

• 3.
  Processing Refund

  Once approved, a refund will be issued to your original payment method within 5 to 7 business days.

• 4.
  Access Update

  Upon completion of the refund, the specific course or tool will be removed from your PRO EDU library automatically.